Sai Rattan offer free delivery on all orders within India above INR 1,000. You do not pay any shipping charges on any order placed online.
We ship on all working days except Sunday and public holidays. Orders placed on Saturday would leave our processing centre only on Monday.
We sell all real or synthetic/simulated gemstones. The details of every product are stated in the gemstones category.
Your order will be shipped within 2-4 days after receipt of payment. We will inform you, if for any reason the reason the order is delayed. Please note that weekends and holidays are not counted as business days.
We send the goods by ship rocket. We ensure that you get your products on time and in good condition. We ship your product through leading courier services. Our services are: Blue Dart, Express mail and also through by Ship Rocket.
You will receive the tracking number of the parcel after your order is shipped. We ensure that your order reaches you in fastest time and in good condition, we only ship through reputed courier agencies.
We accept all major credit cards such as Visa or Master card. The payment can also be sent by cashier’s check or Bank money order. Cash on delivery (COD) on the products is also available.
Your online transactions are completely safe. We value your trust above anything else. When you checkout on our website, we connect you over a secure link to either ICICI bank or PayPal. Only those payment services see your credit card details.
Sometimes, it may difficult to click pictures of same product having same color so, when there is no major change in the quality we keep a common picture.
It mentions the weight of stones.
Is “Return, Refund and Cancellation policy” applicable to customers?
Goods to be returned within 15 days from the receipt of the parcel.
If in any case, if you believe that the product is not in good condition or if the packaging is tampered with or damaged, before accepting delivery of goods, please refuse to take delivery of the package. For this, refund policy or money back return policy is applicable.
Company and corporate cards are not accepted on our website. Please use your personal credit card, Visa and Master card.